VoIPo3G Business Models:

Forecasts & scenarios for wide-area wireless VoIP

for mobile operators & their challengers


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Value Chain & Competitive Analysis

The term "value chain" is widely used (and misused) in the technology industry, usually by companies asserting that they are "moving up the chain" to escape commoditisation of their core product or service. Others refer to a set of distribution channels or routes to market as a value chain.

We perceive it differently. Increasingly, companies are using their position in a wider value chain (or sometime value web) to leverage strength to induce competition elsewhere, thus increasing available profits for themselves.

In certain instances, disruption to an existing value chain can occur when a technology substitution brings an existing industry structure face-to-face with another, in which business models vary widely. The Internet's highly complex value chain, facilitating new types of intermediaries, has had this impact on a number of conventional industries. There is a possibility that mobile operators face value chain substitution from wireless LANs in the future.

To understand these effects requires understanding of complete technology product/service stacks - sometimes from semiconductors right up to services, taking in hardware, software, infrastructure and integration. Disruptive Analysis has substantial experience in exactly this type of visionary analysis.

Sample considerations

  • Shifts in value - and hence profit - between tiers or players in a industry stack
  • New market opportunities from arbitraging between two industries or chains
  • Impact of saturation of suppliers in a growth market
  • Implications of unpredicted business success or failure elsewhere in the chain
  • The impact of Global Production Networks on established technology businesses
  • Variations in demand, procurement and routes to market between customer types
  • Implications of cross-subsidies between value chain layers (eg bundling)

  • Case Study: Mobile Handsets

    As an example, our research into the evolution of the mobile handset value chain has thrown up an array of observations and implications for both vendors and investors attempting to anticipate market direction.

    • The value chain splintering into multiple permutations
    • There are now too many layers for optimal industry profitability: exits are likely
    • It is likely to take at least 2-3 years for the industry structure to recrystallise
    • The handset industry will reshape around new product segments
      - Low-end handset value chain driven by BOM (bill of materials), time-to-market & ODM/OEM manufacturing. Potential evolution of low-cost "Swatch" equivalents.
      - Mid-range / feature handset fragmented & dominated by “egos” of existing brands. Lengthening upgrade cycles despite 2.5/3G, owing to operators lack of willingness to subsidise upgrades.
      - High-end will be increasingly driven by Symbian & Microsoft handset reference designs, as software development issues drive hardware homogeneity
      - PDAs will use ODM/EMS model predominantly, reflecting lower volumes and lack of RF expertise among computing-centric vendors
    • Important drivers / issues
      - Evolution of chipset vendors & platform designer tiers
      - Rise of ODMs & Taiwanese manufacturing
      - Japan, China & Korea follow different paths to rest of world

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