Mobile VoIP: VoIPo3G Business Models:

Forecasts & scenarios for wide-area wireless VoIP

for mobile operators & their challengers


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VoWLAN Business Models

Table of contents

 

EXECUTIVE SUMMARY

Market drivers and business models

Market forecasts

Competitive dynamics & key players

Summary: The future of VoWLAN and FMC

 

STRATEGIC RECOMMENDATIONS

Recommendations for All Telecom Operators

Recommendations for Fixed-only operators

Recommendations for Mobile-only operators

Recommendations for Broadband operators

Recommendations for VoIP service providers

Recommendations for Handset & Mobile Software Vendors

Recommendations for WLAN vendors

Recommendations for IP-PBX vendors

Recommendations for Network Infrastructure Vendors

Recommendations for Semiconductor Vendors

Recommendations for Enterprise Users

Recommendations for Investors

 

BACKGROUND: VOWLAN & FMC

Introduction and objectives of this report

What is VoWLAN?

What is FMC?

The wider battle ahead: IP vs. mobile services

VoWLAN market drivers

WLAN market growth & penetration

Handset architectural flexibility

VoIP and IP Telephony adoption

Reversal of fixed-mobile substitution

Cheaper backhaul

In-building coverage

FMC without VoWLAN?

Cellular overspend

Single handset-based solutions and PBX connectivity

Poor in-building cellular: coverage alternatives

Alternative “home access” cellular network architectures

Key success factors for VoWLAN within FMC

Handset availability

PBX integration

Cellular network integration

Billing and OSS

IMS roadmap

Customer support

Public / private network interworking

 

VOWLAN TECHNOLOGY OVERVIEW

Overview

Handset design

Dual-mode handset design

Operating systems

VoIP & other device software

Silicon

RF issues

Modular handsets

WLAN architectures

Voice-optimised WLAN switches & QoS (Quality of Service)

AP-AP handoff

VoWLAN security and authentication

VoWLAN capacity planning

VoWLAN testing

Public networks and VoWLAN

VoWLAN gateways, IMS and public network integration solutions

Mobility management

Wide area WLAN hotzones

CDMA and VoWLAN

Other wireless technologies

DECT and other cordless

Bluetooth

Other wireless

 

ENTERPRISE VOWLAN CORDLESS

Overview

The general case for on-site cordless

Current enterprise cordless marketplace

Why VoWLAN?

DECT fightback?

VoWLAN cordless business models & architectures

Is there a service business model for VoWLAN cordless?

VoWLAN vs cordless/DECT for traditional PBXs

VoWLAN and IP-PBXs

VoWLAN for small businesses

The case for IP softphones on wireless PDAs & laptops

Will cordless be subsumed into dual-mode WLAN/cellular?

VoWLAN vs paging & PMR

Summary

 

ENTERPRISE VOWLAN/CELLULAR SOLUTIONS

Overview: The arguments & motivations

Enterprise VoWLAN/cellular – why all the fuss, anyway?

Cellular overkill

VoWLAN as a pivotal element

Mobile operators’ motivation: revenue growth, churn reduction & cost control

Background: the importance of business users to operators

Common ground? In-building coverage

Public buildings

Dual-mode enterprise business models

Managed enterprise WLAN services

PBX integration

Mobile operator-led

Corporate cellular-over-WLAN

Teleworkers

Summary: Mobile-operator led Enterprise VoWLAN/cellular

Fixed operator-led: driving towards wireless VoIP

The role of MVNOs

Branch office networks model

Enterprise-led: self-managed dual-mode & EMSPs

PBX-based dual-mode business models

Enterprise Mobility Service Providers (EMSPs)

Do-it-yourself (DIY) dual-mode

Summary

 

CONSUMER & SME VOWLAN BUSINESS MODELS

Overview

Backgrounder 1: Residential VoWLAN vs Enterprise

Backgrounder 2: Cellular, broadband and VoIP

Single-mode consumer VoWLAN cordless business models

What’s the point of residential single-mode?

Roles for service providers?

Mobile carriers sell ADSL, fixed & cable operators become MVNOs

Towards dual-mode residential wireless

Service provider considerations

Awkward practicalities

Bluetooth

Handset problems: User requirements from dual-mode devices

The implication? Dual-mode phones need to be smartphones

Support and integration

The UMA/3GPP GAN vision

UMA problems

Will SIP-based solutions be any better?

Alternative business models or the “DIY” approach as disruptors?

Skype and wireless VoIP

Small businesses

Other VoWLAN business models

VoIP as an add-on to hotspot model

Coverage ubiquity

In-flight VoWLAN as a potential market catalyst

Case study and analysis: BT Fusion (formerly Bluephone)

The details

The analysis

Conclusion: SIP vs UMA/GAN in the consumer domain

 

MARKET ANALYSIS AND FORECASTS

Overview

Methodology

Enterprise VoWLAN market

General methodology and assumptions

Corporate mobile phone market estimates

Enterprise PBX-connected phone segmentation and forecast

Overall Enterprise VoWLAN market forecasts

Residential VoWLAN market

Methodology and assumptions

VoWLAN households

Residential VoWLAN single-mode handset market forecast

Residential VoWLAN/CoWLAN dual-mode handset market forecast

VoWLAN handset market overall

VoWLAN infrastructure market

 

COMPANIES & COMPETITIVE DYNAMICS

Overview

Silicon suppliers

Single-mode handset vendors

PBX vendors

WLAN vendors

Enterprise WLAN

Consumer WLAN

Network infrastructure vendors

Dual-mode handset vendors

Operators and service providers

Industry consortia and standards bodies

UMA & 3GPP GAN

SCCAN

MobileIgnite

FMCA

IPCC

 

Charts and figures

3rd-Party VoWLAN as Trojan Horse: The long-term FMC threat                                                                       

VoWLAN market timelines                                                                                                                                      

Worldwide VoWLAN Handset Market, Segmented by Value                                                                            

Worldwide Total VoWLAN Handset Market Volume, by Type                                                                           

Dual-mode VoWLAN Phones as % all Cellular Phones                                                                                   

FMC: A Multi-Layered Trend                                                                                                                                    

Office/Campus Site with Local GSM Softswitch & IP Backhaul                                                                        

Fixed-Integrated Public Network SIP Gateways with VoWLAN                                                                         

Selected Potential Cordless / VoWLAN User Groups                                                                                       

Estimated Installed Base of Corporate Cordless Worldwide                                                                          

Cordless VoWLAN with Legacy PBX                                                                                                                     

Cordless VoWLAN with IP-PBX                                                                                                                              

Enterprise VoWLAN/Cellular: The Philosophical Spectrum                                                                             

Enterprise VoWLAN/Cellular Motivations & Conflicts                                                                                         

Traditional Separate Corporate PBX & Mobile Networks                                                                                  

Enterprise VoWLAN/cellular Business Model: Key Components                                                                   

Public Buildings vs. Enterprise Sites                                                                                                                    

Enterprise VoWLAN/Cellular - 3 Main Business Models                                                                                  

Operator-Led Enterprise VoWLAN/Cellular Business Model #1                                                                     

Operator-Led Enterprise VoWLAN/Cellular Business Model #2                                                                     

Fixed-Operator Enterprise VoWLAN Business Model based on MVNO                                                         

Fixed-Operator Enterprise VoWLAN Business Model MVNO / Branches                                                      

IP-PBX based Enterprise VoWLAN/Cellular Architecture                                                                                  

Integrator/EMSP-led Distribution Model for Enterprise VoWLAN/Cellular                                                      

Potential Enterprise Dual-Mode Call Charging Map                                                                                          

Residential Wireless Business Models                                                                                                               

Comparison of Residential VoWLAN & VoIP Business Models                                                                      

IP & New Software Empowers Disruptive Change                                                                                            

Enterprise Telephony Shipments Worldwide                                                                                                      

Enterprise Mobile Phone Shipment Estimates, Worldwide                                                                             

Enterprise Large PBX/IP-PBX Terminal Shipments, Worldwide, by Type                                                      

Enterprise Small PBX/IP-PBX Terminal Shipments, Worldwide, by Type                                                      

Enterprise VoWLAN Shipment Volumes, Worldwide, by Type                                                                         

Enterprise VoWLAN Shipment Value, Worldwide, by Type                                                                               

Enterprise VoWLAN Shipments - Analysis & Comparisons                                                                            

Enterprise VoWLAN Handset Penetration, Worldwide, % Shipments                                                           

Residential VoWLAN Addressable Target Homes Broadband/WLAN                                                           

Broadband Homes with WiFi, Worldwide, 2001-2009                                                                                      

Residential VoWLAN Addressable Target Homes with VoBroadband                                                          

Broadband, WiFi and VoBroadband Homes - Overlap                                                                                      

Residential VoWLAN and Cellular-over-WLAN Homes, Worldwide                                                               

Summary - VoWLAN Households Worldwide                                                                                                     

Dual-Mode VoWLAN/Cellular Households: SIP vs UMA/GAN, Worldwide                                                     

Residential Single-Mode VoWLAN Handset Market Size, Worldwide                                                            

Residential Dual-Mode VoWLAN & CoWLAN Handset Market Size                                                               

Dual-Mode VoWLAN/Cellular Shipments, SIP vs UMA                                                                                      

Total VoWLAN/Cellular Handset Market                                                                                                               

Total Single-Mode VoWLAN Handset Market                                                                                                      

Total Dual-Mode VoWLAN/Cellular Handset Market                                                                                          

Total VoWLAN/Cellular Market, Enterprise vs. Consumer                                                                                

Overall VoWLAN Handset Market, Segmented by Value                                                                                   

Total VoWLAN Handset Market Volume by Type                                                                                                 

Dual-mode VoWLAN Phones as % of all Cellular Phones                                                                              

Cellular-over-WLAN Infrastructure Market - Rough Estimate                                                                           

Consumer-Grade VoWLAN Phones                                                                                                                     

Corporate-Grade VoWLAN Phones                                                                                                                       

PBX/IP-PBX Vendors’ VoWLAN Positioning                                                                                                         

Infrastructure Vendors’ Dual-Mode Strategic Positioning                                                                                 

VoWLAN/Cellular Dual-Mode Devices (Consumer, PDA & Corporate)                                                          

Handset Vendors’ Dual-Mode Strategic Positioning

Announced Operator / Service Provider VoWLAN Initiatives                                                                             

 

Companies mentioned in the report include:

Agere, Alcatel, Aruba, Atheros, Avaya, Azaire, BenQ, BellSouth, Boingo, BridgePort, Broadcom, BT, Cicero, Cingular, Cisco, Colubris, D-Link, Ericsson, Flextronics, Hitachi Cable, HP, i-Mate, Inventel, ip.access, Kineto Wireless, KT, LinkSys, LongBoard, Meru, Microsoft, Moimstone, Motorola, NEC, NetGear, Nokia, Nortel, NTT DoCoMo, PalmOne, PalmSource, Panasonic, Philips, Proxim, Qualcomm, RadioFrame, RIM, RTX, Samsung, Saunalahti, Senao, Skype, Siemens, SonyEricsson, SpectraLink, Square7, Symbol, Symbian, Talktelecom, Tatara, TeliaSonera, Texas Instruments, T-Mobile, Trapeze, TTPCom, UTStarcom, Vocera, Vodafone, Vonage, WiFon, Wistron, Zynetix, ZyXel, 3Com

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